![]() When prompted, choose your Desktop as the install location.Ĭonnect will then reset and look for the. ![]() Open Connect > Paste your product serial code > Hold the Shift key, then click on the red 'Reset' button. zip files manually, move the files to your Desktop and do the following: Once you have downloaded all of the product. You will then be able to install the manually downloaded files with Connect v3.1.8 (there are no reported issues with Connect's ability to unpack manually downloaded files). Otherwise, please get in touch via our support form and we'll send you manual download links. You can then move your library folder(s) anywhere you like after the installation has completed. Simply paste your serial code into Connect, click Download, then choose your Desktop as the install location. zip files, then run your product installation again. Make sure your version of Connect is up-to-date.Īfter installing the latest version of Connect, try deleting any previously downloaded.
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